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We know that
making a survey easy to complete is essential to
receiving a good response. That's why we pay
close attention to the navigation structure when
designing our web surveys. We focus on creating
a logical flow so respondents clearly understand
what is being asked. We also utilize several
navigational features to assist respondents.
Those features include:
Manual suspend and resume
allows respondents to suspend a survey in
progress and resume from the same point where
they left off.
Auto suspend and resume
enables respondents who accidentally close their
browser while the survey is in progress to
resume from the same point where they left off.
Backing-up through the
survey allows respondents to go back
and change a previous answer. Depending on the
nature and structure of a survey, the back-up
feature can be beneficial or detrimental to the
results. Accordingly, we have the flexibility to
include or exclude it.
The status bar
notifies respondents of their progress while
taking a survey.
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