Your Privacy!

Any surveys conducted from this domain are being conducted by The Survey Lab at Portland Research Group.

The Survey Lab will never try to sell or promote anything through a surveying effort.  Our surveys are genuine marketing research surveys using scientific methods and we promote that, in obtaining your cooperation, we will not mislead you about the nature of the research or the use of the findings.

1. Confidentiality: We will always treat any information you give us as confidential unless you have given your consent to the contrary.  In the relatively few instances where we ask you for permission to pass data on in a form which allows you to be personally identified, we will ensure that the information will be used only for the purposes stated.  We will not send you unsolicited mail or pass on your email address to others for this purpose.  If we want to send you future email, we will ask your explicit permission for this.
   
   

   1. Aggregate Reporting: Individual responses from any surveys are pulled together into a single data set for analysis.  The aggregate information is used to help companies understand how people experience their procedures, methods, products, and services. Companies are then able to modify means of doing business so that they can best meet the needs of their employees and customers.
      
       

   2. Waiver of Confidentiality in Free-Text Questions:  Information on an individual is never shared with a client or any third party unless that individual presents personal information in an open-ended, free-text question. Whilst The Survey Lab presents survey data only in aggregate, open-ended questions are presented to the client on request and are not always edited by The Survey Lab to remove respondent identifying information. 
      
       

   3. Subpoena: Consent may be waived in the event that The Survey Lab is subpoenaed in a legal dispute. 
      
       

2. Cooperation is Voluntary: At all times, we will respect that your cooperation is voluntary.  No personal information is sought from or about you, without your prior knowledge and agreement.  You are entitled at any stage of the interview, or subsequently, to ask that part or all of the record of your interview be destroyed or deleted.  Wherever reasonable and practical, we will carry out such a request.
   
    

   1. Spamming:  We will not knowingly send an unsolicited email to anyone who has requested not to receive such emails.  All lists are passed through a "do-not-contact" database before any study begins.  You can be included in our "do-not-contact" database by sending an email to privacy@surveylab.net stating that you wish never to be contacted by us.
      
       

   2. Frequency of Contact:  We will not contact any one person more than 4 times per calendar year without consent.  The Survey Lab Panel members may be contacted more frequently only after clear consent on rare occasions where a specific research design warrants it.
      
       

   3. Intercepts:  We will, at times, use the process of browser intercepts to collect email addresses or solicit a browser of a particular web site to participate in a market research survey.  This will always be done with the particular web site's approval.  We commit to doing so in a non-intrusive and user-friendly manner.
      
       

3. Rewards:  We will, at times, include cash drawings or other incentives to survey participants as a thank you for your time.  We will require you to provide an email address so that we can contact you if you are to be a recipient of such reward.  With your consent, we will require personal information for purposes of payment.  This personal information will never be used for any other purpose.  You are required to follow all applicable state and federal tax laws related to contest winnings.
   
    

4. Minors:  We will, at all times, try our best not to interview children without first getting the permission of a parents or guardian, though we cannot always guarantee this to be the case due to the nature of the Internet.
   
    

5. Invisible Processing:  We automatically capture information about your browser type, operating system, IP address, and survey complete date/ time as a part of the survey process in order to deliver an interview best suited to your software.  We do no other invisible processing of data from your computer.
   
    

   1. Cookies: We, at times, may make use of cookies and other similar devices.  We do so sparingly and only for quality control, validation, and to prevent bothersome repeat surveying.  You can configure your browser to notify you when cookies are being placed on your computer.  You can also delete cookies by adjusting your browser settings.
      
       

6. Security: Our web site has security measures in place to protect the loss, misuse, and alteration of the information under our control.  Only certain employees have access to the information you provide us.  They have access only for data analysis and quality control purposes.
   
    

7. Contact: You can contact us at info@surveylab.net to discuss any problems with any survey.  You can find out more about us at www.portlandresearch.com.